Internet Services: Broadband and Dial-Up
Broadband
Broadband is a high-speed connection to the Internet that is
'always on.' It gives you quick access to websites, allows you to
download files quickly, and you can make and receive phone calls at
the same time. We offer a range of broadband products for homes and
businesses.
Broadband is available to any property where a fixed telephone
line already exists. Certain Broadband services may be limited by
your line length from our exchange or other serving equipment. The
connection speed you will receive will be determined by the length
of the telephone line connecting your premises to the exchange and
on other factors such as, but not limited to, contention ratios,
Internet traffic generally your internal wiring and the
specification of the equipment you use to connect to the
Internet.
We will process your order and activate your service in
accordance with our delivery times applicable at the time of
order.
If there is a problem meeting these times we will contact you
regarding your order. Broadband services are subject to minimum
terms of service; our Terms and Conditions set out what these
are.
Dial-Up
Dial-Up Internet is sometimes referred to as a narrowband
connection. Unlike Broadband, dial-up connections are not always
on, do not provide high-speed Internet access and when connected
the telephone line cannot be used to make or receive calls at the
same time. Dial-up Internet is available as a pay as you go service
where you pay for Internet access on a per call basis. Pay as you
go does not need to be ordered, there is no set-up charge or
minimum term.
Further information is available on our website at
www.manxtelecom.com or call us on 624624.