Global Meet Me - Case Study

In a world where communication has never been more important, companies are increasingly looking for new ways in which to keep in touch, both within the organisation, and externally with customers, suppliers, and strategic partners.

The telephone is, perhaps, the most commonly used way of communicating on a day-to-day basis, but many companies overlook some of its more advanced possibilities – such as audio conferencing – something which has really come to the fore in recent years thanks to a new generation of user-friendly products such as Global Meet Me, available from Manx Telecom.

While email is, of course indispensible, there is, at times, no substitute for personal communication – talking to people – and Global Meet Me is currently playing a key role in many companies.

With Global Meet Me from Manx Telecom you can have an instant audio conference with people in up to 40 separate locations, anywhere in the world. You can make a Global Meet Me call from any phone – at home, in the office, or even using a mobile.   There’s no additional equipment or software to install – and even better – no contract or subscription fees – you just pay for the time you use.

Global Meet Me uses local dialing access numbers, which means that for most international calls, there are no international calling charges, something which can result in huge savings for many companies.  Global Meet Me is simple to use, easy to set up, and is available 24/7.  No prior booking is required, and conferences can be established in the time participants take to call in. It's even possible to record your call and download the recording after your call ends.

Global Meet Me is available from a number of telecoms companies, but Manx Telecom currently offers a great deal; charging just 8p ex VAT per participant, per minute – considerably lower than most others.  For example, a one hour conference involving eight participants in eight international locations with each using a local dial number would cost just £38.40 ex VAT.

One Isle of Man based company currently using Global Meet Me as an integral part of its operation is Microgaming.  Microgaming develops and deploys award-winning software for the online gaming industry.  Currently, its products and solutions power over 120 market leading online casinos and more than 40 poker rooms and bingo sites, worldwide. 

Microgaming released the world’s first true online casino software over a decade ago; since then the company’s growth has been phenomenal, with its software gaining a preeminent position in the global gaming industry.   It launches an average of four new games every month and delivers the highest number of games within the industry.  It also has the largest portfolio of products in the market – over 500 unique games – all with class leading graphics, all offering an unrivalled player experience.

Microgaming also powers the world’s largest Progressive Jackpot Network, and has paid out over €265million in prizes, and created 14 millionaires, to date.  In May 2009, it created the biggest ever online jackpot winner with a single payment win of €6.37m.

The company’s achievements were recognised last year when it was the winner of the 2009 Isle of Man Newspapers Award for Innovation and Independent Thinking.

For Microgaming, Global Meet Me has many advantages, “Our operations are on a truly global scale,” says Peter Astell-Burt, Head of Internal IT, “with offices and clients in almost every hemisphere.  Our business is also highly collaborative and it’s important that everyone keeps in touch, whether they are travelling, or based in another office.  Currently, we estimate that up to 40% of Microgaming’s employees use Global Meet Me, with some teams using it almost every day. They find it a vital tool to aid their job.”

Peter had no doubts about the difference Global Meet Me has made to the business. “Undoubtedly, its ease of use and accessibility has meant that keeping up to date and in touch within the company, and with clients, is simple.  Global Meet Me hasn’t changed the way we work; however, it has enabled us to work more effectively. With Global Meet Me you can have audio meetings with all the people that matter in any given situation, which speeds decision making, keeps teams together, and saves time and money.”

For many companies audio conferencing also helps save costs and cut their carbon footprint.

“These are challenging economic times,” said a Manx Telecom spokesman, “and for many companies audio conferencing can be a viable and cost effective alternative to business travel.  A conservative estimate of one overnight trip to or from the Island (return flights, hotel accommodation, taxis, meals, airport parking, etc) can easily come in at around £300.  Multiply that by two or more people travelling to the meeting and you can see how the costs mount up.  Multiply it across the year, and business travel soon becomes a considerable part of any company’s annual spend – and that doesn’t take into account the unproductive time spent travelling.  Cutting down on travel also has the huge bonus of being ‘greener’ and helps companies minimise their impact on the environment.”