Teleworker

Businesses of all sizes lose money every year in employee absenteeism and turnover, not to mention commuting time and other overhead costs. The Mitel Teleworker Solution is a "plug-in-and-work" solution that gives remote workers, road warriors, and day-extenders seamless access to the voice and data capabilities of the office. This not only increases employee productivity and retention, it also decreases overhead expenses and long-distance call charges.

Increased productivity

Market reports and customer feedback show that employee productivity rates tend to increase with the Mitel Networks Teleworker Solution. For example, a business with ten teleworkers, each generating an additional two hours of work per week, results in over 1000 hours or one month of increased productivity in a single year.

Reduced real-estate costs

Part-time teleworkers require limited access to corporate facilities while full-time teleworkers require little or no access. With the Teleworker Solution, office space can be shared or eliminated all together, reducing real-estate and overhead expenses.

Reduced call charges

Along with voice prioritization and full phone feature parity to standard Mitel Networks 5220 IP Phones, the Teleworker Solution enables full voice and data collaboration over IP networks. This reduces or eliminates long-distance call charges.

Features Description Benefits
Multiple ICP Support Each individual remote IP phone can be mapped to any visible Integrated Communications Platform (ICP) within corporate network. Reduces costs since only one teleworker gateway is required for multiple ICP network.
Network Resiliency Support for resiliency available in resilient Mitel Networks 3300 Integrated Communications Offers 24/7 availability.
(In the event of ICP failure, teleworkers automatically fail over to secondary ICP).
Higher User Limits One single teleworker server can support 500 Mitel Networks 5220 IP Phones and up to 128 simultaneous calls per ICP. Increases number of teleworkers per teleworker gateway reducing cost per teleworker.
Network Analyzer Tool TNA tool allows troubleshooting of connectivity issues to and from remote offices. Allows end user to easily troubleshoot connections, eliminating need for corporate IT to resolve non-corporate related issues.