Mitel Your Assistant is an intuitive PC-Based application that
uses the call control functionality of the Mitel 3300 ICP with
contact management and collaboration applications to simplify and
enhance real time communications.
Your Assistant also has a Softphone module which offers an
embedded IP based telephone. When remotely connected to the 3300
ICP via a secure network connection mobile users can make and
receive calls as though they were inside the corporate network. The
Softphone module also allows users to record calls on their
computer.
The Your Assistant desktop application lets users control their
Mitel IP desk phone from their computer. With Your Assistants
intuitive interface users can:
- Make and Receive calls
- Forward incoming calls
- Set up various call forwarding profiles
- Create a favourite menu
- Use drag and drop to manage conference calls
- Participate in secure chat sessions with other Your Assistant
users
- Monitor presence availability of other your Assistant
users
As well, Your Assistant provides:
- Call timer and annotation tools
- Detailed call history
- Integration with MSN instant messenger
- Fully configurable user interface
- A calling feature when dialling from your PIM (Personal
Information Manager)
Your Assistant is compatible with most popular Personal
Information Managers such as Outlook, Lotus Notes and ACT