Premium Rate Services

Premium rate services have the dialling codes 09 and are charged at a higher rate than normal calls. They include recorded information - for example, weather reports, competitions, voting, live conversations and things that you can download such as ringtones.

UK Premium Rate Numbers

The most commonly called premium rate numbers are allocated to UK based content providers. Companies that use premium rate numbers are required to state in their advertisements the cost of making calls to the number, if it is a per call charge and, if it is priced per minute, the expected duration of the call. Advertisers will usually quote prices for calls made from a BT line and state that calls from other networks or mobiles vary.

If you would like advice on the cost of calling premium rate numbers please call Manx Telecom on 624 624.

PhonepayPlus

PhonepayPlus publishes a code of practice giving guidance on advertising and promoting, and the content of, these services.  PhonepayPlus may be able to help you if you have a complaint about premium rate service.  Contact PhonepayPlus by phone on 0800 500 212 or visit the Phone Pay Plus Website

PhonepayPlus publishes a number of documents relating to premium rate services which are available for download from the PhonepayPlus website. Click here to visit the download centre.

Information and entertainment services, including adult services, are provided by international administrations - phone numbers for these may be advertised in the British Isles.  The PhonepayPlus code of practice also applies to these services. We have no control over international numbers but we can permanently block premium rate numbers and international calls on your line. For more information contact Manx Telecom on 624 624.