Approved e-Gaming Disaster Recovery Provider Licence for Manx Telecom

3rd September 2009

Manx Telecom, a wholly owned subsidiary of O2 and part of the Telefonica Group of companies, has been licensed as an approved e-Gaming Disaster Recovery Provider by the Isle of Man Gambling Supervision Commission. The licence will enable the company to provide e-Gaming clients with disaster recovery facilities under the Island’s innovative legislation covering online gaming.

Manx Telecom, the Island’s leading telecommunications operator, was established in 1889 and this year celebrates its 120th birthday. The Island’s main provider of fixed, mobile, internet and wholesale carrier telecom networks; Manx Telecom was the first company on island to provide data centre services. The company’s involvement in e-Gaming also goes back to the earliest days of the sector, having hosted the first ever live e-Gaming sites to register with the Isle of Man Gambling Supervision Commission, in 2001. Since then, Manx Telecom has gone on to invest heavily in the Island’s data centre and telecommunications infrastructure, putting the island firmly on the e-Gaming map, and attracting several global e-Gaming companies including the world’s largest poker operator “PokerStars” to its purpose built data hosting and disaster recovery facilities.

“Currently, we do, of course, provide data centre co-location, fully managed hosted platforms, and disaster recovery, services for a wide range of customers in variety of industry sectors,” says Stephen Kane, e-Gaming & e-Business Development Manager at Manx Telecom, “however, e-Gaming is somewhat different in that it is a regulated business. Although we have provided data centre solutions and services for some years now to companies with full Isle of Man e-Gaming Licences, the introduction by the Gambling Supervision Commission of a new Disaster Recovery Licence is a great step forward. The Isle of Man, in particular, has lead with way with flexible and pragmatic e-Gaming legislation under which e-Gaming companies can put effective disaster recovery arrangements in place, and we are pleased to be able to offer e-Gaming clients this facility”.

Manx Telecom’s new licence will cover all its data centre operations on-Island, enabling it to provide disaster recovery services to e-Gaming businesses worldwide. Manx Telecom owns and operates a number of data centre sites on and off Island, including the Island’s only purpose built data hosting facility. Staffed by qualified technicians 24 hours a day, 365 days a year it is designed to deliver 99.999% “uptime” to hosted customers. In fact, Manx Telecom’s data centre’s services have achieved 100% availability for over 10 years, and its more recently installed high capacity off-Island networks have achieved 100% availability for over two years. This is thanks, amongst other things, to over 30 Manx Telecom specialist engineers who are specifically dedicated to delivering seamless enterprise hosting and connectivity services to its clients, and to Manx Telecom’s specialist power, plant and engineering teams, who design and manage its facilities – guaranteeing maximum availability.

Currently, Manx Telecom’s data centre solutions’ portfolio includes; enterprise fully managed and co-location hosting, global connectivity, disaster recovery, and many other data centre services. As Manx Telecom’s data centre facilities portfolio continually expands, the company has already attracted a growing number of prestigious public and private sector clients; including the world’s largest poker operator, e-Gaming companies, online bookmakers, e-music platforms, global payment processors, international e-money providers, global banks, international insurance companies, and a range of public sector organisations. Manx Telecom has an active programme of marketing both the data centre and the Isle of Man to potential clients worldwide.

“There is no doubt, having made such a significant investment – in excess of £120m in the past 10 years – in the Island’s telecommunications infrastructure, purpose built data centre infrastructure and fully resilient global connectivity solutions, that Manx Telecom has been pivotal in establishing the Isle of Man as a key player in the thriving e-Gaming sector, and in attracting the largest names in the business to the Island.” says Stephen. “Also, in doing so, we have built up a large and highly talented pool of people providing a confident array, diversity, and scale of resource, which is unsurpassed on the Isle of Man and in many other offshore jurisdictions. As one of the Island’s largest employers with over 300 people, we also have the largest dedicated data centre solutions team, plus access to O2 &Telefónica group resources of 257,000 professionals in 25 countries. With expertise in all aspects of data centre solutions, global connectivity, and disaster recovery, I believe we are truly a great asset to the Island’s economy.”

Commenting, Garth Kimber, Head of e-Gaming Development at the Isle of Man Department for Trade and Industry, said, “The Island continues to attract e-Gaming companies, due in part, to our approach to licensing. Manx Telecom has made significant investments, and having an e-Gaming disaster recovery licence can only be good news for the company, and for the Island.”