Competency Framework - Core Values

Bold

We are ambitious as a team. Our thinking is adventurous and imaginative and we are constantly looking to go one better. We demonstrate a confident, “can-do” attitude.

Open

We listen and are responsive; which means we offer solutions that are relevant to real needs. We embrace new ideas, new opportunities and different ways of doing things. We share with, learn from and respect each other.

Trusted

We keep our promises – to ourselves, to our customers and to each other. We are committed to excellence and customer satisfaction. We deliver a service that works and which is always there when you need it.

Clear

We know who we are and where we are going. We are straightforward and direct. We talk to each other and our customers in a language people relate to and understand. We try to simplify things to make them easier and more understandable.