Internet Services: Broadband and Dial-Up
Broadband
Broadband is a high-speed connection to the Internet that is
'always on.' It gives you quick access to websites, allows you to
download files quickly, and you can make and receive phone calls at
the same time. We offer a range of broadband products for homes and
businesses.
Broadband is available to any property where a fixed telephone
line already exists. The connection speed you will receive will be
determined by the length of the telephone line connecting your
premises to the exchange and on other factors such as, but not
limited to, contention ratios, Internet traffic generally your
internal wiring and the specification of the equipment you use to
connect to the Internet. Broadband packages are provided based on
volume of data transmitted and received rather than connection
speeds.
We will process your order and activate your service in
accordance with our delivery times applicable at the time of
order.
If there is a problem meeting these times we will contact you
regarding your order. Broadband is subject to minimum terms of
service; our Terms and Conditions set out what these are.
Dial-Up
Dial-Up Internet is sometimes referred to as a narrowband
connection. Unlike Broadband, dial-up connections are not always
on, do not provide high-speed Internet access and when connected
the telephone line cannot be used to make or receive calls at the
same time. We offer a choice of dial-up services. You can choose a
pay as you go service where you pay for Internet access on a per
call basis or a fixed fee service where you will pay a fixed amount
per month.
Pay as you go does not need to be ordered, there is no set-up
charge or minimum term. Fixed fee access needs to be ordered and we
will process your order in accordance with our delivery times
applicable at the time of order. If there is a problem we will
contact you regarding your order. Fixed fee is subject to minimum
terms of service; our Terms and Conditions set out what these
are.
Further information is available on our website at
www.manxtelecom.com or call us on 624624.