Ebill Decoder

Your ebill will be sent as an ecrypted attachment in an email. You will need to download and install the Decoder onto any computer that you wish to use to view your ebill. Please follow the instructions below.

Download Instructions for Windows

  • Press the download link below to get the latest version.
  • A window will then open asking what you would like to do with SetupxRe.exe. Click 'Run' and the download will begin.
  • You may then see an 'Internet Explorer - Security Warning' window, if you do click 'Run' again.
  • The Decoder Setup Wizard will then begin and guide you through the rest of the installation.

Decoder is designed to run on Windows 2000, XP, Vista and Windows 7 operating systems.
Recommended browser: Internet Explorer Version 8
Recommended pdf viewer: Adobe Acrobat Reader Version 9

Download Instructions for Apple Macs

  • Press the download link below to get the latest version.
  • A window will then open asking what you would like to do with 'Dynamic Report Decoder.dmg'. Click 'Run' and the download will begin.
  • The Decoder Setup Wizard will then begin and guide you through the rest of the installation.  It is as simple as dragging the decoder icon over the applications folder.

Decoder is designed to run on Apple Mac operating systems Tiger (v10.4) and Leopard (v10.5), the minimum version supported is 10.4.6
Recommended browser: Safari
Recommended pdf viewer: Adobe Acrobat Reader Version 9

How to use the Decoder

You will need access to an email account because your ebill will arrive in the form of an email.

The ebill itself will be embedded into the email as an encrypted attachment.

Running the attachment (usually double click) will launch the Decoder software.

The ebill decoder window will appear, enter your password, i.e. your customer account number and click 'Open Report.'

Your ebill will then automatically open in your default web browser.

Important Note

If you intend viewing your ebill at your workplace, please check with your Network Administrator before attempting to install the Decoder.