Ultima Broadband

Really, really, really fast Broadband

Up to 40Mbps downstream
Up to 2Mbps upstream

Ultima Broadband, a faster Broadband service based on Very High Speed Digital Subscriber Line (VDSL) technology offers speeds of up to 40Mbps downstream and up to 2Mbps upstream.

That's up to 3 times faster than your current Broadband service!

Download, upload, watch and play all at the same time.

Availability

Manx Telecom has made a significant investment to provide Ultima to all 12 telephone exchanges and 26 Fibre to the Cabinet nodes around the Island.

Your line must be 2KM or less in length to be able to receive Ultima.

To check you are within range and to see what your typical speed would be please click here.

Equipment

You will also need a VDSL compatible router to benefit from the new higher speeds. By signing up to Ultima for a minimum 18/24 month term you will receive a high performance Netgear router for FREE!

Better still, this will be sent to you pre-configured so you don't need to worry

Installation

Ultima requires a Manx Telecom engineer to visit to convert a telephone socket ready for Ultima. You don't need to use any plug-in filters anymore so just sit back and let us do the work for you.

FREE Installation and Christmas Offer

Standard installation costs £78.00 but sign or resign for one of our 18 or 24 month Flex Mobile tariffs at the same time as ordering and installation will be FREE

 

See terms and conditions of our Christmas offer where you can alternatively opt for a free You View box.

Costs

*= Free Installation offer applicable if signing for 18/24 month Flex Mobile Tariff Prices include VAT
The actual speeds achieved are dependent on many factors including the telephone line distance so cannot be guaranteed.

Service Care

Ultima Broadband comes with Service Care Level 4 which can be enhanced to Service Care Level 2. Level 2 provides a priority fault resolution service for customers. The benefits of Service Care Level 2 are:

• Faults cleared by 5pm on the next working days following report
• Operates between 8am and 6pm Monday to Saturday including IOM Public Holidays
• Chargeable out of hours engineering attendance available upon request

Service Care Level 2 costs £3.30 extra per month on your ultima broadband rental. You will need to upgrade your phone line rental to Service Care Level 2 for which there is an additional charge. More details about the different service care levels are available here.

Features