- Manx Telecom
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- Network Status
Network Status
Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.
Service
Status
Description
We have some planned maintenance works. Please see below or click here for further details.
We have some planned maintenance works. Please see below or click here for further details.
All services are working fine. Please see below or click here for further tips and useful information on this service.
All services are working fine. Please see below or click here for further tips and useful information on this service.
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Internet
Sunday 28th April 09:00 to 12:00
Manx Telecom Engineers will be performing maintenance on the Ebiz platform. Customers will experience a short interruption to service during the maintenance window.
If any further information is required please contact our helpdesk on 624624 and quote change reference CHG0058100
We apologise for any inconvenience this may cause.
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We are pleased to report that there are no issues on our Broadband network.
Do you need help or support with your broadband? If the answer is yes; then please use the following link to our fixed line support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:
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Mobile
Tuesday 30th April 21:00 - 22:00
Manx Telecom Engineers will be performing a software update on our billing platform.
Prepay mobile customers will experience a very short interruption to TopUp and Balance Enquiry services during the update.
If any further information is required please contact our helpdesk on 624624 and quote change reference CHG0058131.
We apologise for any inconvenience this may cause.
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Do you need help or support with your mobile? If the answer is yes; then please use the following link to our mobile support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:
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Fixed Line
We are pleased to report that there are no issues on our Fixed Line network.
Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:
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Voicemail
We are pleased to report that there are no issues on our Voicemail network.
Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:
During normal working hours our customer service teams are here for you at our Strand Street store and on 624624.