Getting the most from your mobile in the Isle of Man.
If you’re visiting our beautiful Island, this information tells
you everything you need to know about using your mobile phone.
Manx Telecom is the Island’s main telecommunications operator
for landlines, mobiles and Internet services. Our mobile network
supports GSM, GPRS, 3G and HSDPA (‘3.5G’) services, which operates
over GSM 900 Mhz frequency, so your mobile will need to work on
this frequency or be a dual band GSM phone.
Manx Telecom has the best coverage in the Isle of Man. Coverage
is generally very good, except in some mountainous or remote
Pay Monthly Mobiles
As long as your mobile operator has a roaming agreement with
Manx Telecom, you’ll be able to use your mobile while you’re in the
Isle of Man. We have agreements with 300+ international operators.
Please check your operator’s website or literature to see if your
sim card will work on the Isle of Man.
Pay As You Go Mobiles
If you’re a Pay As You Go customer, we have agreements with many
operators worldwide – again, you’ll find details from your mobile
Making and Receiving calls
When you switch on your mobile when arriving in the Isle of Man
if it doesn't automatically attach to Manx Telecom, you should
select it manually via your handset network settings - the
display will usually read ‘Manx Telecom Mobile,’ ‘Pronto GSM’ or
‘Manx,’ although some handsets may display ‘234-58’ or ‘UK-58’. To
contact you, friends and family at home just need to dial your
mobile number as normal. Check your display to see who is calling –
you may have the option of diverting calls to your voicemail.
When calling a landline or mobile outside the Island you’ll need
to use the full international code. The same goes if you want to
call the mobile of someone who has travelled with you – your call
will be charged at the international rate. If you’re roaming from
the UK, you’ll only need to use the national code to call home.
118695 is our local Directory Enquiry service for local numbers
and information. This service is chargeable for all roaming
customers using Manx Telecom’s network, but bear in mind that
access to it may depend on your home operator. For emergency
services please dial 999.
Check with your operator if GPRS or 3G is available whilst
roaming. Remember that data usage whilst roaming can be expensive.
Please check with your operator for these charges before using a
Manx Telecom’s PAYG sim cards offer data at 3G speeds.
Please click here for more information
and costs of our PAYG service.
- If you place one of our sim cards into your handset and receive
one of the following errors, your handset has been locked by your
Enter unlocking code
Enter special code
- If you're unable to pick up a signal, it may be because there
is no roaming agreement in place between Manx Telecom and your home
- “I have a signal but I cannot connect”. If you have a Pay As
You Go sim card, do you have enough credit to make a call?