Getting the most from your mobile in the Isle of Man.
If you’re visiting our beautiful Island, this information tells
you everything you need to know about using your mobile phone.
Manx Telecom is the Island’s main telecommunications operator
for landlines, mobiles and Internet services. Our mobile network
supports GSM, GPRS, 3G and HSDPA (‘3.5G’) services, which operates
over GSM 900 Mhz frequency, so your mobile will need to work on
this frequency or be a dual band GSM phone.
Manx Telecom has the best coverage in the Isle of Man. Coverage
is generally very good, except in some mountainous or remote
Pay Monthly Mobiles
As long as your mobile operator has a roaming agreement with
Manx Telecom, you’ll be able to use your mobile while you’re in the
Isle of Man. We have agreements with 300+ international operators.
Please check your operator’s website or literature to see if your
sim card will work on the Isle of Man.
Pay As You Go Mobiles
If you’re a Pay As You Go customer, we have agreements with many
other operators worldwide – again, you’ll find details from your
Making and Receiving calls
When you switch on your mobile when arriving in the Isle of Man,
you should select Manx Telecom manually via your handset network
settings - the display will usually read ‘Manx Telecom Mobile’,
‘Pronto GSM’ or ‘Manx’, although some handsets may display ‘234-58’
or ‘UK-58’. To contact you, friends and family at home just need to
dial your mobile number as normal. Check your display to see who is
calling – you may have the option of diverting calls to your
When calling a landline or mobile outside the Island you’ll need
to use the full international code. The same goes if you want to
call the mobile of someone who has travelled with you – your call
will be charged at the international rate. If you’re roaming from
the UK, you’ll only need to use the national code to call home.
118695 is the local Directory Enquiry service for local numbers
and information, including duty chemists. This service is FREE for
all roaming customers using Manx Telecom’s network, but bear in
mind that access to it may depend on your home operator. For
emergency services please dial 999.
You can check with your operator if GPRS or 3G is available
whilst roaming. Remember that data usage whilst roaming can be
expensive. Please check with your operator for these charges before
using a data connection.
Manx Telecom’s PAYG sim cards offer data at 3G speeds for 52p
per MB (your sim pack includes 10MB of free data)
- If you place one of our sim cards into your handset and receive
one of the following errors, your handset has been locked by your
Enter unlocking code
Enter special code
- If you're unable to pick up a signal, it may be because there
is no roaming agreement in place between Manx Telecom and your home
- “I have a signal but I cannot connect”. If you have a Pay As
You Go sim card, do you have enough credit to make a call?