Email Lists

With E-Biz Hosting you can create and manage Mailing Lists to use to contact your customers on a regular basis.

While Mailing Lists are managable via the E-Biz Control Panel we recommend that users manage these via your Postmaster email address within webmail:

Create a Mailing List

• Login to your postmaster@yourdomain.com email account at http://webmail.ebiz.hosting.mt.im/
• Click Settings and then expand Mailing Lists

Note: replace yourdomain.com with your actual domain name

• Click New

Complete the fields as appropriate for your mailing list:

• Name: The name of your mailing list
• Moderator: Select the authorised email address to manage the mailing list
• Password (Optional): Password protect your mailing list – Note: to send emails to a password protected mailing list you must send the password in the subject field enclosed by brackets and colons. For example, Subject: [:password:] Attention all Mailing List subscribers
• Allowed Posters: This drop down menu specifies who is allowed to send a mailing list, Moderator Only, Subscribers Only, Anyone – we recommend that you set this to Moderator Only.
• Subject Prefix (Optional): You can prefix the subject of a mailing list message so it is always the same. It is recommended to enable this so mailing list subscribers can easily filter through messages if they subscribe to more than one list.
• List To Address: Choose the email address that will display in the To field when a subscriber receives a mailing list message
• List From Address: Choose the email address that will display in the From field when a subscriber receives a mailing list message
• List Reply To Address: Choose the email address that will display in the Reply To field when a subscriber replies to a mailing list message
• Max Message Size: You can restrict the maximum size of your outgoing message if you wish
• Description: Enter a description of this mailing list

When you have completed these fields click Options and select the appropriate options for your mailing list

• Enable Digest Mode: Digest mode means that sending a Digest request to the list email address will send a list of all the topics that are present in the list
• Enable Header: Sets a header to each message
• Enable Footer Sets a footer to each message
• Send Subscriber Email: Sends an email to the Moderator when a user subscribes to the mailing list
• Send Unsubscribe Email: Sends an email to the Moderator when a user unsubscribes to the mailing list
• Send poster whitelist: Select this option to allow whitelisted email addresses to post to the mailing list
• Enable SUBSCRIBE command: Allows users to subscribe to the to the mailing list by sending an email to STServ@yourdomain.com  (replacing yourdomain.com with your actual domain name) and in the Message Body type subscribe test (replacing test with the name of your list)
• Enable LIST command: This option allows subscribers to see a list of who is subscribe to the mailing list. We recommend that this is disabled.
• Enable unsubscribe from subject: Allows users to unsubscribe to the mailing list by sending an email to STServ@yourdomain.com (replacing yourdomain.com with your actual domain name) and in the Message Body type unsubscribe test (replacing test with the name of your List)
• Enable double opt in: Select this option to automatically send an email confirmation to new subscribers
• Disable list error replies: Select this option to prevent the system from automatically replying to incorrect email commands from subscribers

If you have enabled Digest Mode you can also manage the Digest Settings

• Last Sent: Date the last digest message was sent
• Subject: The subject line for the digest email
• Trigger Type: The frequency of the digest emails
• Digest Format: The format in which the digest emails are sent Disable non-text attachments in digest – Select this option to remove non-text attachments from the digest email
• Enable header: Select this option to append header text to the beginning of the mailing list message. Note: to edit the header text click the System Messages tab and edit the appropriate system message
• Enable separator: Select this option to place a separator between messages in a digest email
• Enable footer: Select this option to append footer text to the end of the mailing list message. Note: to edit the header text click the System Messages tab and edit the appropriate system message

System Messages: Use the system messages tab to edit system messages for mailing lists. Note: this tab is not visible if you are creating a new mailing list. You must edit an existing list to see the default system messages.

Managing Subscribers

You can manage your subscribers with these screens.

• Click New to add a subscriber and enter their email address and select which mailing lists they are subscribing to.
• You can upload contacts via a .csv (comma separated value) file and download your contacts for additional backup.
• You can also create additional Subscriber Fields if you need to capture further information regarding your subscribers.

You can also manage your mailing lists within the E-Biz Control Panel but some features may not be available. We recommend managing this through your Postmaster account in Webmail.

Sending a Mailing List

To send a mailing list message you simply need to compose your email and send it to:

<Mailing List Name>@yourdomain.com

In these examples the Mailing List Name is Test and the domain is ebizconfig.com so the address would be test@ebizconfig.com

Further Information

Further info can be found via the Help link within E-Biz Webmail. Use the Search function and search for Mailing List. Further commands can be found by searching for LISTSERV commands.