Internet and E-mail Support

Welcome to Manx Telecom Internet and E-mail support.

Do you need help or support using e-mail or the Internet? If the answer is yes then please follow the links on the left to find the information you require. If you are unable to find the information you need, please use the contact pages below.


24/7 Online Help

Fully comprehensive and regularly updated Frequently Asked Questions on each aspect of Manx Telecom's Internet and E-mail services. You can find FAQ's and a range of support videos by following the links on the left of this page.


You will also find configuration guides for e-mail programs and Broadband routers as well as helpful tips for using the Internet.

Fault Reporting

If you need to log a problem for investigation please contact our Service Centre on 624624 at any time 24x7x365.

Manxnet Submissions

If you want to make submissions for inclusion on the Manxnet News pages please email text news releases to or contact if you have items for consideration for Manxnet TV.

Click CEOP

Document Downloads

To view Acrobat files you need have the Adobe Reader installed.
You can Download Adobe Reader. from the Adobe website.