Broadband orders can take up to 10 days to complete. After you
place your order you will receive two filters and your username and
password. You should also purchase a modem or router from your
preferred computer supplier. Manx Telecom sell these via the
Online Shop.
Our engineers will contact you once Broadband has been enabled
on your line.
You should now plug in your filters to every telephone socket
that is in use and then install your modem or router.
You should always follow the manufacturers instructions for
installing your Broadband modem or router.
Please see the Setting Up Your Router page for further
information.
Broadband Made Easy
If you need assisitance setting up your Broadband connection
Manx Telecom can offer our Broadband Made Easy service to aid with
the configuration of your service.
Our highly qualified engineer will visit your home/office and
will:
- Install your filters
- Install and configure your Manx Telecom supplied router to your
main computer
- Carry out a brief health check on your computer and can give
advice on computer security
- Remove old Internet connections and equipment, such as external
modems, as required.
Broadband Made Easy is only available to customers with a
router supplied by Manx Telecom (current and recent models sold)
and for computers running Windows 2000, XP, 7 and Mac OS-X
operating systems
Broadband Made Easy is provided on a best endeavours basis.
Document Downloads
To view Acrobat files you need have the Adobe Reader installed.
You can Download Adobe Reader. from the Adobe website.