Logging in to Webmail
When logging in to the webmail you should ensure that your
username is the first part of your email address. Entering this
without the @manx.net extension is the correct method.
Please remember that passwords are case sensitive
When you enter your detials click 'Login' you should be able to
access your webmail account. If you are redirected back to the
Manxnet homepage this is a sign that there is an error with your
usename and password. You should double-check that the details you
are entering are correct and if you continue to have problems you
should contact our Service Centre on 624624 at any time
24x7x365.
Using Webmail
When you are logged in to webmail there is a comprehensive Help
section that can address any questions you may have regarding any
of the features available such as Contacts, Tasks and Calendar
functionality.
Webmail Timeout
If you leave your Internet Browser open on the webmail, or if
you are composing a long email, there is the possibility that your
webmail session will timeout due to inactivity. This is a security
feature we have installed on the servers to protect your email
address if you ever forget to log out when you are using a public
computer for example. The webmail timeout is currently set
to 45 minutes.
To prevent this from affecting your work you should regularly
check for new mail in webmail by clicking the 'Check Mail'
button.
Alternatively, you can configure your email program (like Outlook
Express or Mozilla Thunderbird) to manage your emails, you will
then not have to worry about timeouts as you will not be using
webmail.
Reducing Spam
A good method of reducing the amount of spam you receive is to
have more than one email address. With two email addresses you can
register for forums and online purchases with one address and keep
the other address for your contacts. If you only have the one
address that is used for everything there is more chance that you
will receive more spam.
Keeping Your Account Active
Manx Telecom will remove mailboxes which are demed to be
inactive.
When you create your email address you must log in to webmail or
send an email via an email program such as Outlook within 30
days of registration to ensure activation.
If a mailbox remains unused for a period of 90 days then it will
be automatically deleted. This means that to keep your mailbox
active you must log in to it, via webmail or by clicking
Send/Receive in your mail client, at least once every 3
months.
Please see our Frequently Asked
Questions section for more information.