Manxnet Classifieds Support

Manxnet Classifieds Scam Warning

It has been highlighted that fraudsters are targetting customers who place adverts on the Manxnet Classifieds section with an e-mail scam.  The scam is as follows:
 
The vendors are contacted by email by the potential buyer. The buyer says they want the item for sale to be shipped to their country. They then add approximately £1000 to the sale price of the item for this purpose, and send a cheque to the vendor, who banks the cheque.
 
After allowing about four days for the cheque to clear, the buyer then contacts the vendor to arrange shipping. The vendor is quite willing to pay for this, in the mistaken belief that funds have already been provided for this purpose. The shipping fees are requested upfront. The vendor subsequently pays the shipping
fees (a same day money transfer is always requested by the buyer). In due course, the vendor's bank notify him/her that the original cheque was stolen, and will not therefore be honoured.  
 
The vendor has been defrauded out of the value of the shipping fees.

 
If you receive such an e-mail, and be aware that there will be variations on this theme,  please ignore and DO NOT respond to them.
Any Isle of Man based users who suspect they are a victim can contact the Financial Crime Unit at fcu@gov.im.

Registering for Classifieds

To reduce the chances of scammers using the Classifieds we have enabled account verification on signup.

When a Classifieds account is registered you are automatically logged in and can post adverts, the adverts are not posted to the website immediately. You are also sent an Account Verification email which contains a link you must click (or paste in to your browser) to activate the account.

Only when this verification link is used does the account activate and any submitted adverts populate on the site.

Replying to Classifieds Adverts via Email

Whether you are logged in to Classifieds or not you are no longer able to view an advertisers email address.

To reply to an advert via email you need to click the Click here to email seller link within an advert. You are shown a web form to fill in to send your message to the seller. There is also a graphical challenge area which is common on many websites, where you have to copy out the text in to the appropriate area to be able to send the email.

This measure will reduce the amount of spam generated from Classifieds.

Example of graphical challenge

Classifieds Graphical Challenge

Acceptable Use of Classifieds

Manxnet records IP addresses of adverts posted on the Classifieds system; this information will be used to identify people who publish advertisements with inappropriate content.

Offending material will be removed.

Manxnet reserves the right to withdraw advertising to those individuals and, if necessary, Internet access through all Manxnet ISP products.

Users must only post adverts in sections appropriate to their advert. Users that 'spam' the Classifieds and post adverts in categories that are not appropriate may have their adverts deleted and if continued abuse of the service occurs, their accounts suspended.

If you notice Classifieds users abusing the service by spamming adverts in inappropriate categories or by posting abusive or inappropriate adverts please let us know by calling 624 624 during office hours or by emailing products@manx-telecom.com

Password Retrieval

If you have forgotten your Classifieds password you can retrieve this by clicking the 'Forgot Password' link on the Login Page, you can also contact the Products team on 0808 1624 171 during office hours or by calling logging a case with our Service Centre on 624 624 at any time.

Terms and Conditions

The Terms and Conditions for Classifieds can be found at: http://www.manxtelecom.com/termsandconditions