SMS or Text messaging is a quick, convenient and discreet way to communicate with friends, colleagues or business contacts. A single page SMS can consist of a maximum of 160 characters however most mobile phones support multiple page sending. If you are sending more than one page of text (160 characters) then the mobile will be billed per page.

SMS Settings

SMS does not require set up on most phones. If your handset prompts you for settings then enter the following:

Short Code SMS

Short Code SMS services are premium rate services and cost more than standard text rates.  Please refer to Mobile Services in the For You or For Business areas of our website for a list of content providers and charges.

Having Difficulties with Short Code SMS

What happens if I run out of credit on my Pay As You Go mobile?

If your credit expires and there are short code SMS subscription messages waiting to come through, this may prevent delivery of other incoming SMS messages until credit has been added to your account and the short code subscription SMS has been received and debited from your account.

Cancelling a Premium Rate SMS Service

If you would like to unsubscribe from a premium rate message service then please check the content of the message for information about how to cancel further messages from being sent to your mobile. If this is not available then please reply to the message and text ‘STOP’; this is an industry agreed command and the content provider should cease on receiving this instruction.

Complaints about Premium Rate SMS Services

Premium rate services including their promotion are supervised by PhonepayPlus. If you have a complaint about a premium rate service or its content then you should contact PhonepayPlus. You can find contact details here on our website.

Request Short Code Access

We are working with our service providers to open additional short code numbers. If there is a number that you would like to be able access from your Manx Telecom mobile, please let us know by contacting us at:

Products and Tariffs (Open Monday to Friday 09:00 to 17:00)
Manx Telecom Ltd
Isle of Man Business Park
Cooil Road
Braddan
Isle of Man
IM99 1HX

Freephone 0808 1624 171

Alternatively you can submit a request to access a Short Code SMS number here.

Twitter via SMS

Manx Telecom Mobile customers can now Tweet by text message directly from their mobile phone!

If you have a Twitter account you can send Tweets, receive notifications of Mentions, Follow new users and much more.

Registration

If you do not have a Twitter account you can register by visiting http://www.twitter.com/

Once you have a Twitter account you can register your mobile in two ways:

Web Registration

• Visit http://www.twitter.com/devices and log in with your Twitter details 
• In the Country/region drop-down menu select Isle of Man
• Enter your Phone number in the format of 7624xxxxxx
• Click Start and then follow the on screen instructions to send the word 'Go' to 89887
• Your phone is now verified.

Phone Registration

• Send start to 89887
• You will receive a welcome message from Twitter, reply to this with your Twitter username (e.g. manxtelecom)
• You will now receive a message asking you for your password, reply to this with your Twitter password - remember that your phone may capitalise the first letter.
• If you have entered your password correctly you will receive a message confirming this. Reply to this with Ok
• Your phone is now verified

Twitter SMS Commands

By default Twitter will send you a text message when you receive a Mention from another user you follow. You can turn this off by sending off to 89887 - you will still receive texts when you are sent a private, Direct Message

Some further useful commands when you text to 89887 are:

• Follow @username - send follow and then the Username to follow a Twitter user. For example 'follow @manxtelecom'
• @username + Message - shows your Tweet as a reply to another user. For example '@manxtelecom Hello'
• D @username + Message - sends a private Direct Message to another user. Note: The user must follow you to be able to send then a Direct Message. For example 'D @manxtelecom Hello'
• RT @username - sends another users latest Tweet to your followers (this is called Re-Tweeting). For example 'RT @manxtelecom'
• Help - if you send 'help' you will receive a message back with further commands
• Stop - signs you out of Twitter and turns ALL text message notifications off

Further Commands

A full list of available commands can be found on the Twitter Support Site

Multimedia Messaging

Download to your handset

Download your phone settings here.

Follow the on screen prompts to download the settings to your handset.

We cannot guarantee compatibility with devices that are not in our current portfolio and therefore have not been tested on our network.

If your handset is not listed when you try to download the settings to your phone, please use the following manual configuration options. Alternatively contact 624 624

 

MMS (Multi Media Messaging) Settings

Please note if your device such as a HTC prompts you for the MMC and MNC enter 234 for MMC and 58 for MNC.