A Manx Telecom line is required for all Broadband services. 

Ultima, Ultima Plus & Ultima V-Plus Broadband

All Ultima Broadband services are installed by a Manx Telecom engineer.  Simply order your service and we will post you a pre-configured router.  Our engineer will visit at a pre-arranged time to connect the service.

ADSL2+ Standard Broadband

This is a Wires-Only service which does not require an engineer visit to connect the service.  Your line will be activated within 10 working days from confirmed order.  Connection includes a pre-configured router and 2 plug-in filters, you will also receive an information sheet with details of your username and password.

We will contact you when your Broadband is ready to use.  All you need to do is plug in the filters and connect the router.  Filters must be plugged into every telephone socket that's in use as Broadband is available at all sockets in the property. Using a phone socket without a filter may result in connection problems or noise on your telephone line.

Equipment

All Ultima Broadband services include connection and a pre-configured router.  If you order Ultima V-Plus the router will be a VPlus or Super Vectoring compatible device.

ADSL2+ Standard Broadband includes connection, a pre-configured router and 2 plug-in filters.  Additional filters are available from Manx Telecom's shop in Strand Street, Douglas or Online via Manx Telecom's e-Shop.  Alternatively you can purchase these devices from other computer retailers.

For further information regarding Broadband please see our Support Section.

Security Advisory - DrayTek Routers

There have been recent reports of new attacks against web-enabled devices including DrayTek Routers.  It is recommended that customers using these devices read the security notice published by DrayTek.  The notice is available here.

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