MPLS Internet

Multiple Protocol Label Switching (MPLS) Internet is a high-speed, global IP network service offering corporate customers high quality Internet access over a private circuit. Provided as an Ethernet service it comes with an enhanced service care level as standard and is ideal for businesses with variable volumes of Internet traffic. MPLS can provide an economical virtual private network (VPN) connecting all your sites via our secure dedicated network infrastructure.

With core fibre backbone in 80 countries, real-time online reporting and industry-leading service level agreements (SLAs), MPLS is ideal for wide area network (WAN) implementation and capable of responding to the rapidly changing business environment. It can be a key component in your journey towards an integrated communications and IT infrastructure.

We designed our MPLS as a modular solution; at its heart is a high-capacity, fully-managed global backbone, supporting traffic prioritisation by 'classes of service’ and covered by stringent availability SLAs and 24x7 fault resolution.

You can easily scale up your IP-VPN as your requirements change, only paying for the bandwidth and performance levels you need. You can choose site resilience options, end-to-end management, and additional functions such as VoIP implementations.

Its security, flexibility, global reach and outstanding SLAs make our MPLS the network of choice for many of the top tier of enterprises and global companies, those in the financial sector and government agencies.

95th Percentile Billing

Our MPLS services also benefit from a 95th Percentile bandwidth billing model.

The 95th Percentile billing model allows your usage to exceed your Committed Data Rate (CDR). The total usage for the month would be calculated and your top 5% of usage ignored. This, in effect, would allow usage over the CDR for approximately 36 hours per month without any additional charges.

MPLS Internet gives you:

  • Fixed IP Addressing
  • 2Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 100Mbps, 1Gbps or 10Gbps on-Island access circuit speeds with Internet bandwidth speeds ranging from 2Mbps upwards
  • Internet bandwidth bursting, allowing the customer to exceed their agreed bandwidth
  • Managed router and wires-only options
  • Optional DDoS protection
  • Customer circuit monitoring portal
  • 24x7x365 helpdesk
  • Lower latency than available on any broadband product

Service Care Levels

MPLS private circuits are provided with a Service Care Level 2.

Our Service Care Levels offer a choice of support providing you with structured response times for fault resolutions each one backed up with a service guarantee. Each Private Circuit service has an entry point service care level but in all cases if this does not provide the level of support you require for your business needs an upgrade option is available.

Private Circuit monthly rental charges are inclusive of the entry point service care level.

For more information about the different service care levels and costs please click here.

Contact & Ordering

For further information please contact our Business Sales team on 624 624 or by email on

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