Optimal Fibre Costs
|Package||Download||Upload||Monthly Rental (ex VAT)|
|Optimal Fibre 20||20 Mbps||1 Mbps||£35.00|
|Optimal Fibre 40||40 Mbps||2 Mbps||£37.50|
|Optimal Fibre 100||100 Mbps||10 Mbps||£40.00|
|Optimal Fibre 200||200 Mbps||20 Mbps||£48.33|
|Optimal Fibre 500||500 Mbps||100 Mbps||£69.16|
|Optimal Fibre 1000||1000 Mbps||200 Mbps||£121.66|
Optimal Fibre will be initially launched in two locations, Athol Street Douglas and Reeyt Ny Sheer estate off Johnny Watterson Lane. Optimal Fibre will be rolled out to 77 locations, covering all major business districts and industrial estates across the island.
Installation & Equipment
Installation is included*. Service requires a Manx Telecom engineer to fit a Optimal Network Termination point. Optimal Fibre is supplied with a pre-configured router.
*Included installation is subject to site survey and may incur additional charges.
Service Care Levels
Optimal Fibre comes with Service Care Level 4 which can be upgraded to Service Care Level 2. Level 2 provides a priority fault resolution service.
|Service Care Level 2||Service Care Level 4|
|Faults cleared by 5pm on the next working day following report||Faults cleared by midnight 5 working days after the day reported|
|Operates between 8am and 6pm Monday to Saturday including IOM Public Holidays||Operates between 9am and 5pm Monday to Friday excluding IOM Public Holidays|
|Chargeable out of hours engineering attendance available upon request||Out of hours engineering attendance not available|
Service Care Level 2 costs £13.00 extra per month on your Optimal Fibre rental. More details about the different service care levels are available here.
|Optimal Fibre Broadband Features|
|Download speeds up to 1Gbps|
|Upload speeds up to 200Mbps|
|No time limits on surfing|
|Unlimited @manx.net Email Addresses|
|Free Anti-Spam and Anti-Virus Email Filtering|
|Dynamic IP Addressing|
|Extensive Online Support|
|Manx Telecom Engineer Installation|
Prices exclude VAT
Installation and router included
24 months minimum term
Ebilling is mandatory for new connections