Up to 40Mbps downstream and up to 2Mbps upstream - Ultima Broadband, with connection and router included, provides you with an Internet connection with more speed and bandwidth than standard broadband.

Ultima Broadband Costs

Package Monthly Rental Cap Release
Ultima Broadband Unlimited £31.00 n/a
Ultima Broadband Capped 150GB £29.00 £9.50
Ultima Broadband Capped 40GB £28.00 £13.00

New Connections & Renewals

First 2 months rental at half price for new and renewing customers on Ultima Broadband.

Multi-Service Discount

A multi-service discount of £4.00 per month off the broadband rental applies when you have your Manx Telecom Pay Monthly Mobile, broadband and fixed line on the same account.

Cap Release

Cap Release charge applies if you reach your monthly data allowance and require unrestricted access for the remainder of the month.

ultima 240x250

Availability

Ultima is available from all our telephone exchanges and every Fibre to the Cabinet point around the Island. A Manx Telecom line is required and must be 2.5KM or less in length to be able to receive Ultima Broadband.

To check you are within range and to see what your typical speed would be please click here.

Installation & Equipment

Installation is included.  Service requires a Manx Telecom engineer to fit a new telephone socket ready for Ultima.  Ultima is supplied with a pre-configured router.

Service Care Levels

Ultima Broadband comes with Service Care Level 4 which can be upgraded to Service Care Level 2. Level 2 provides a priority fault resolution service.

Service Care Level 2 Service Care Level 4
Faults cleared by 5pm on the next working day following report Faults cleared by midnight 5 working days after the day reported
Operates between 8am and 6pm Monday to Saturday including IOM Public Holidays Operates between 9am and 5pm Monday to Friday excluding IOM Public Holidays
Chargeable out of hours engineering attendance available upon request Out of hours engineering attendance not available

Service Care Level 2 costs £3.30 extra per month on your Ultima Broadband rental.  Fixed line rental also needs to be upgraded to the same service care option. More details about the different service care levels are available here.

Features

Ultima Broadband Features
Download speeds up to 40Mbps tick 24px
Upload speeds up to 2Mbps tick 24px
No time limits on surfing tick 24px
Unlimited @manx.net Email Addresses tick 24px
Free Anti-Spam and Anti-Virus Email Filtering tick 24px
Dynamic IP Addressing  tick 24px
Extensive Online Support tick 24px
Manx Telecom Engineer Installation tick 24px

Further Information

Reconnection charge of £46.80 applies if moving to a new address and Ultima Broadband socket exists at property
Prices include VAT
Installation and router included
24 months minimum term
Ultima Broadband is available to customers on Choice, Standard Choice, Island Choice and Global Choice tariffs only.
The actual speeds achieved are dependent on many factors including the telephone line distance and cannot be guaranteed.
Ebilling is mandatory for new connections
Manx Telecom line required