Up to 100Mbps download and up to 10Mbps upload - Ultima Plus provides a really fast Internet connection allowing you to listen to more music, watch more video, surf the web as well as play online games all at the same time.
Ultima Plus Broadband Costs
|Package||Monthly Rental||Cap Release|
|Ultima Plus Broadband Unlimited||£36.00||n/a|
|Ultima Plus Broadband Capped 200GB||£34.00||£9.50|
|Ultima Plus Broadband Capped 50GB||£31.00||£13.00|
New Connections & Renewals
First 2 months rental at half price for new and renewing customers on Ultima Broadband.
A multi-service discount of £4.00 per month off the broadband rental applies when you have your Manx Telecom Pay Monthly Mobile, broadband and fixed line on the same account.
Cap Release charge applies if you reach your monthly data allowance and require unrestricted access for the remainder of the month.
Ultima Plus is available from all our telephone exchanges and every Fibre To The Cabinet point around the Island. A Manx Telecom line is required and must be 1KM or less in length to be able to receive Ultima Plus Broadband.
To check you are within range and to see what your typical speed would be please click here.
Installation & Equipment
Installation is included. Service requires a Manx Telecom engineer to fit a new telephone socket ready for Ultima Plus Broadband. Ultima Plus Broadband is supplied with a pre-configured router.
Upgrading is Easy
Already on Ultima?
If you are an existing Ultima Broadband customer there is no need for an engineering visit, we will simply upgrade your connection for free, your existing Ultima Broadband router will be compatible.
ADSL2+ customers, and new broadband customers, will require an engineering visit and compatible router which we will supply.
Within a Contract Term? No Problem!
You can even upgrade if you are still within a minimum contract term - simply subscribe to Ultima Plus Broadband and your existing contract term remains in place.
Service Care Levels
Ultima Plus Broadband comes with Service Care Level 4 which can be upgraded to Service Care Level 2. Level 2 provides a priority fault resolution service.
|Service Care Level 2||Service Care Level 4|
|Faults cleared by 5pm on the next working day following report||Faults cleared by midnight 5 working days after the day reported|
|Operates between 8am and 6pm Monday to Saturday including IOM Public Holidays||Operates between 9am and 5pm Monday to Friday excluding IOM Public Holidays|
|Chargeable out of hours engineering attendance available upon request||Out of hours engineering attendance not available|
Service Care Level 2 costs £3.30 extra per month on your Ultima Plus Broadband rental. Fixed line rental also needs to be upgraded to the same service care option. More details about the different service care levels are available here.
|Ultima Plus Broadband Features|
|Download speeds up to 100Mbps|
|Upload speeds up to 10Mbps|
|No time limits on surfing|
|Unlimited @manx.net Email Addresses|
|Free Anti-Spam and Anti-Virus Email Filtering|
|Dynamic IP Addressing|
|Extensive Online Support|
|Manx Telecom Engineer Installation|
Reconnection charge of £46.80 applies if moving to a new address and Ultima Broadband socket exists at property
Prices include VAT
Installation and router included
24 months minimum term
Ultima Plus Broadband is available to customers on Choice, Standard Choice, Island Choice and Global Choice tariffs only.
The actual speeds achieved are dependent on many factors including the telephone line distance and cannot be guaranteed.
Ebilling is mandatory for new connections
Manx Telecom line required