The following guides explain how to switch data roaming off and how to stop your Smartphone from accessing data via any network.

Please note:

  • Switching off data while roaming will only work when you are outside the UK
  • Wi-Fi will still work and may be the cheapest way to stay connected to the Internet for checking emails and accessing applications such as Facebook.

iPhone Users

Switch off 'data when roaming’ (all iOS)

Select settings > General > Network > Select Data Roaming “OFF” **
** Please note, this feature will only work when you are outside of the UK. If you do not wish to incur data charges in the UK, you must switch off email accounts and remove the APN (Access Point Name).**

 

1) Go to settings

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2) Select Cellular Data or Mobile

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3) Turn CELLULAR DATA or MOBILE DATA off

DO NOT just turn off Data Roaming as this won't have an effect in the UK

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Apple iPhone and Wi-Fi Assist

With Wi-Fi Assist, you can stay connected to the Internet even if you have a poor Wi-Fi connection. For example, if you're using Safari browser with a poor Wi-Fi connection and a webpage doesn't load, Wi-Fi Assist will activate and automatically switch to mobile data so that the webpage continues to load. You can use Wi-Fi Assist with most apps like Safari, Apple Music, Mail, Maps, and more.

When Wi-Fi Assist is activated, you'll see the mobile network icon in the status bar on your device.

Because you'll stay connected to the Internet over a mobile connection when you have poor Wi-Fi coverage, you might use more mobile data.

For more information Wi-Fi Assist please visit Apple website.

Android Users

Switch off 'data when roaming

Press the Menu Key > Settings >Wireless Controls > Mobile Networks > Tap “tick” next to Data Roaming to activate/de-activate data roaming

Switch data off/on

Press the Menu Key > Settings >Wireless Controls > Mobile Networks > Tap “tick” next to Data Traffic to activate/de-activate

BlackBerry Users

Switch off 'data when roaming’ (New BB OS6)

Press top of home screen > Mobile Network Options > Data Services While Roaming “OFF”

Press top of home screen > Mobile Network Options > Data Services “OFF”

Switch off 'data when roaming’ (all other BB OS)

Select Options from applications list > Mobile network > Data Services While Roaming “OFF”

Switch data off/on

Select Options from applications list > Mobile network > Data Services “OFF”

Windows Mobile Users

Switch data off/on (Windows OS 6.5 or later)

Press Windows key > Settings > Wireless Controls > Data connection “OFF”