How to upgrade your Broadband Package

How to upgrade your existing Broadband package

To upgrade your existing Manx Telecom broadband package simply call our customer experience team or call in to our Strand Street shop.

They will be able to answer any questions and provide advice on the best plan to fit your needs. The process they’ll guide you through is detailed below.

To get started

Call: 624624

Email: [email protected]

 

The Broadband upgrade process

Our team will help you through the following process. Getting the right package to fit your home and requirements will greatly enhance your broadband experience.

 

Upgrade next steps:

Copper to Copper - Upgrading from one copper broadband plan to another. If you are upgrading from our Essentials plan, an engineer visit will be required. If you are upgrading from any of our other plans, we will be able to configure your upgrade remotely once your application has been completed.

Copper to Fibre - Upgrading from copper broadband to fibre broadband. This requires new fibre service to be installed to your property.

Fibre to Fibre - Upgrading from one fibre broadband plan to another. No engineer is required and once the upgrade application is completed remotely configure your upgrade to the new plan.

Alternatively, visit us in store


Strand Street Shop:

15-17 Strand Street
Douglas
Isle of Man
IM1 2ED