lumia 950

Trying to access the internet? Read this APN guide to find out how to connect your smart phone, so that you can browse the web.

Pay Monthly Settings

From the home screen:

  1. Swipe your finger from right to left across the screen to access the Apps list.
  2. Find and tap on the Settings icon.
  3. Scroll down this list until you find cellular + SIM or Mobile + SIM, then press on it to continue.
  4. Make sure your Data connection is set to On, then scroll down and tap on SIM settings.
  5. At the bottom of the SIM settings page you should find buttons to allow you to edit internet APN and edit MMS APN. Tap on edit Internet APN to modify your internet connection settings. (Please note: On some handsets these buttons are not in the SIM settings page. If this is the case, go back to the main settings menu and tap on access point which will then allow you to edit the APN settings as described in the Windows Phone 8 section below).
  6. Enter the following settings into the onscreen form, without changing any other settings:
    APN - internet User name – “blank” Password – “blank”
  7. Press the Save button to save and quit this screen. The save icon looks like a floppy disk, for those of us who remember them!

Pay As You Go Settings

From the home screen:

  1. Swipe your finger from right to left across the screen to access the Apps list.
  1. Find and tap on the Settings icon.
  2. Scroll down this list until you find cellular + SIM or Mobile + SIM, then press on it to continue.
  3. Make sure your Data connection is set to On, then scroll down and tap on SIM settings.
  4. At the bottom of the SIM settings page you should find buttons to allow you to edit internet APN and edit MMS APN. Tap on edit Internet APN to modify your internet connection settings. (Please note: On some handsets these buttons are not in the SIM settings page. If this is the case, go back to the main settings menu and tap on access point which will then allow you to edit the APN settings as described in the Windows Phone 8 section below).
  5. Enter the following settings into the onscreen form, without changing any other settings:
    APN – web.prontogo.net User name – webgo Password – webgo
  6. Press the Save button to save and quit this screen. The save icon looks like a floppy disk, for those of us who remember them!
If you are still unable to access the internet please contact our customer services team on 624624 or alternatively visit our store in Strand Street Douglas.
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