How do I register for text 2 top-ups?
Step 1: Log in to My Account
Step 2: Click on the 'payg top-ups’ tab
Step 3: Click on '+ Add New Top-up Arrangement'
Step 4: Enter your 6 digit pay as you go mobile number and confirm the number
Step 5: Tick the Text 2 Top-up box
Step 6: Enter your payment card details
Step 7: Click on the 'Add Top-up Configuration’.
You are now set up for Go chat text 2 top-ups. It may be helpful to save the top-up number 1241 in your contacts as 'MT Top-ups’ to save you having to type in the number every time.
Once registered how do I use the text 2 top-up service?
Open your SMS, enter the amount you wish to top up and send.
What kind of top ups are available with text 2 top-up?
Currently you can only top up with Go chat top ups.
How much does it cost to text 2 top-up?
It is free to text 2 top-up.
How do I use text 2 top-up while roaming?
You text 2 top-up in the same way as if you were at home. Text the amount you wish to top-up and send to 1241. This is also free.
Can I top up other pay as you go phones?
Currently you can only top-up the phone from where the text originated.
How much can I top up by?
You can top up by £5, £10, £15 or £20 in any one day. You can only top-up once per day.
How soon will the credit be applied to my phone?
Once the request has been made for a top-up, the credit is normally applied almost immediately.
How do I know if my top-up has been successful?
You will be sent a text to confirm if your top-up has been successful.