Our Support area is here to help. If you can't find what you're looking for why not try our Frequently Asked Questions.

Contacting our Support Teams

Please phone 624 624. If you're calling from off Island please dial +44(0)1624 624624.

You can call the Support Help Desk at any time of day for assistance with the following:

• Broadband and Internet
• Fixed Line phone service
• Mobile service

Alternatively click here to report a fault.

 

Please note that if non maintained equipment or internal wiring is found to be causing a fault, engineering charges may be raised. If you are unsure what equipment is maintained on your line, call the service centre on 624 624 for advice.