Report a Fault

Before reporting a fault, please check our Network Status Section by clicking here.

Please note that if no fault is found with the maintained line or if non maintained equipment/internal wiring is found to be causing a fault, engineering charges may be raised. If you are unsure what equipment is maintained on your line, call the service centre for advice.

Contact Information

If possible, the above should not be the phone number that you are reporting the problem on.

Problem Identification