Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

  • Internet

    Saturday 25th May - INC0226891

    Manx Telecom are aware of a copper network issue in the Onchan area and are working to resolve the issue on priority.

    Affected customers may experience copper DSL issues until the repairs have been completed.

    We apologise for any inconvenience.

  • Mobile

    We are pleased to report that there are no issues on our Mobile network.

    Do you need help or support with your mobile? If the answer is yes; then please use the following link to our mobile support page:

    Mobile Support

    If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:

    Report a fault

  • Fixed Line

    Saturday 25th May - INC0226891

    Manx Telecom are aware of a copper network issue in the Onchan area and are working to resolve the issue on priority.

    Affected customers may experience copper Fixed line issues until the repairs have been completed.

    We apologise for any inconvenience.

  • Voicemail

    We are pleased to report that there are no issues on our Voicemail network.

    Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

    Voicemail Support

    If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:

    Report a fault

During normal working hours our customer service teams are here for you at our Strand Street store and on 624624.

Customer services operating hours

Shop opening hours