Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

  • Internet

    Thursday 5th March - CHG0065087

    Manx Telecom will be performing essential maintenance on the Broadband Network.

    Fibre & DSL customers in the Douglas and surrounding areas, Onchan, Ramsey, Peel, Laxey, Andreas, Sulby, Kirk Michael, Marown, Foxdale, St Johns and surrounding areas may experience service disruption during the maintenance window.

    Maintenance Window: 23:00 05/03/2026 – 04:00 06/03/2026

    We apologise for any inconvenience caused.

     

    Tuesday 10th March - CHG0065086

    Manx Telecom will be performing essential maintenance on the Broadband Network.

    Fibre & DSL customers in the Douglas and surrounding areas, Onchan, Santon, Port Erin, Port St Mary, Colby, Castletown, Ballasalla and surrounding areas may experience service disruption during the maintenance window.

    Maintenance Window: 23:00 10/03/2026 – 04:00 11/03/2026

    We apologise for any inconvenience caused.

     

    Thursday 12th March - CHG0065088

    Manx Telecom will be performing essential maintenance on the Broadband Network.

    Fibre & DSL customers in the Douglas and surrounding areas, Onchan, Ramsey, Peel, Laxey, Andreas, Sulby, Kirk Michael, Marown, Foxdale, St Johns and surrounding areas may experience service disruption during the maintenance window.

    Maintenance Window: 23:00 12/03/2026 – 04:00 13/03/2026

    We apologise for any inconvenience caused.

     

    Tuesday 17th March - CHG0065287

    Manx Telecom will be performing essential maintenance on the Broadband Network.

    Fibre & DSL customers in the Douglas and surrounding areas, Onchan, Santon, Port Erin, Port St Mary, Colby, Castletown, Ballasalla and surrounding areas may experience service disruption during the maintenance window.

    Maintenance Window: 23:00 17/03/2026 – 04:00 18/03/2026

    We apologise for any inconvenience caused.

  • Mobile

     

    Thursday 5th March - CHG0064890

    Manx Telecom will be performing essential maintenance on the Fixed Line & Mobile network.

    There may be a brief disruption to service for customers in Ballanedin during the maintenance window.

    Maintenance Window: 22:00 05/03/2026 – 01:00 06/03/2026

    We apologise for any inconvenience caused.

     

    Tuesday 10th March - CHG0065291

    Manx Telecom will be performing essential maintenance on the Fixed Line & Mobile network.

    There may be a brief disruption to service for customers in Sulby, Laxey, Bulgham Bay and surrounding areas during the maintenance window.

    Maintenance Window: 22:00 10/03/2026 – 01:00 11/03/2026

    We apologise for any inconvenience caused.

     

    Monday 11th March - CHG0065290

    Manx Telecom will be performing essential maintenance on the Fixed Line & Mobile network.

    There may be a brief disruption to service for customers in Douglas & surrounding areas during the maintenance window.

    Maintenance Window: 22:00 11/03/2026 – 01:00 12/03/2026

    We apologise for any inconvenience caused.

     

    Wednesday 12th March - CHG0065292

    Manx Telecom will be performing essential maintenance on the Fixed Line & Mobile network.

    There may be a brief disruption to service for customers in Peel Hill, Foxdale, Thallo Quayle and Ballnalargy during the maintenance window.

    Maintenance Window: 22:00 12/03/2026 – 01:00 13/03/2026

    We apologise for any inconvenience caused.

     

     

  • Fixed Line

    Thursday 5th March - CHG0064890

    Manx Telecom will be performing essential maintenance on the Fixed Line and Mobile network.

    There may be a brief disruption to service for customers in Kirk Michael and Douglas Central during the maintenance window.

    Maintenance Window: 22:00 05/03/2026 – 01:00 06/03/2026

    We apologise for any inconvenience caused.

     

    Tuesday 10th March - CHG0065291

    Manx Telecom will be performing essential maintenance on the Fixed Line and Mobile network.

    There may be a brief disruption to service for customers in Sulby, Laxey, Bulgham Bay and surrounding areas during the maintenance window.

    Maintenance Window: 22:00 10/03/2026 – 01:00 11/03/2026

    We apologise for any inconvenience caused.

     

    Monday 11th March - CHG0065290

    Manx Telecom will be performing essential maintenance on the Fixed Line & Mobile network.

    There may be a brief disruption to service for customers in Douglas & surrounding areas during the maintenance window.

    Maintenance Window: 22:00 11/03/2026 – 01:00 12/03/2026

    We apologise for any inconvenience caused.

     

    Wednesday 12th March - CHG0065292

    Manx Telecom will be performing essential maintenance on the Fixed Line and Mobile network.

    There may be a brief disruption to service for customers in Peel during the maintenance window.

    Maintenance Window: 22:00 12/03/2026 – 01:00 13/03/2026

    We apologise for any inconvenience caused.

     

    Monday 16th March - CHG0065319

    Manx Telecom will be performing essential maintenance on the Fixed Line network.

    Customers in Douglas & surrounding areas may experience service disruption during the maintenance window.

    Maintenance Window: 22:00 16/03/2026 – 00:01 17/03/2026

    We apologise for any inconvenience caused.

     

     

  • Voicemail

    We are pleased to report that there are no issues on our Voicemail network.

    Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

    Voicemail Support

    If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

    Report a fault

During normal working hours our customer service teams are here for you at our Strand Street store and on 624624.

Customer services operating hours

Shop opening hours