- Manx Telecom
- About
- Network Status
Network Status
Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.
Service
Status
Description
We have some planned maintenance works. Please see below or click here for further details.
All services are working fine. Please see below or click here for further tips and useful information on this service.
All services are working fine. Please see below or click here for further tips and useful information on this service.
All services are working fine. Please see below or click here for further tips and useful information on this service.
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Internet
Sunday 8th May to Friday 1st July 2022 - CHG0050425
Planned maintenance on the manx.net email platform is being carried out daily by our supplier Atmail from Sunday 8th May between 9pm and 6am until Friday 1st July.
Customers who access their email accounts via webmail may experience slow response times for a very brief period during the work.
Maintenance window: 08/05/2022 21:00 - 01/07/2022 06:00
If you have ongoing issues, please call our Customer Services Team on 624624 Mon-Fri 9am-7.30pm; Sat 9am-6pm; Sun - our Contact Centre is closed but our Shop is open 12-4pm and Mon/Weds/Thurs/Fri/Sat 9am-5.30pm, Tues 10am-5.30pm.
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Mobile
We are pleased to report that there are no issues on our Mobile network.
Do you need help or support with your mobile? If the answer is yes; then please use the following link to our mobile support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624 624, or report a fault via the following link:
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Fixed Line
We are pleased to report that there are no issues on our Fixed Line network.
Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624 624, or report a fault via the following link:
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Voicemail
We are pleased to report that there are no issues on our Voicemail network.
Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624 624, or report a fault via the following link:
During normal working hours our customer service teams are here for you at our Strand Street store and on 624624.
Customer services are open: Mon-Fri 9am-7.30pm; Sat 9am-6pm; Sun – closed.
Our shop opens: Mon/Weds/Thurs/Fri/Sat 9am-5.30pm; Tues 10am-5.30pm; Sun 12pm-4pm.