Lift Line and Personal Alarm Support
We're here to help.
Welcome to our proactive initiative to support individuals and businesses with copper-reliant services as the island prepares for the Copper Network Switch-Off.
- Manx Telecom
- Personal
- Broadband
- Future Ready - Care & Lift Line Support
Our Future Ready Team has been set up to provide tailored solutions and minimise disruption—especially for critical safety and care systems. In many cases, costly full system replacements won’t be needed, as alternative solutions are already being developed.
What you should do now:
If you rely on any copper-based services—such as lift lines, alarms, or security systems—register with the Future Ready Team today. Early registration ensures we can assess your needs and put the right solutions in place before the copper network switch-off.
Book your appointment or register your services below:
Copper Network switch off from 2025.
Our old copper network is reaching end-of-life and the new £50m investment from Manx Telecom in Fibre is almost complete.
We know you might have questions, and some customers may need additional support in transitioning to Fibre, so welcome to our Future Ready Team.
The team are on hand to help you every step of the way.
The Future is Fibre
As the Copper Network becomes end-of-life, Fibre is the technology that will replace it. But it's far more than just your average upgrade.
Fibre is more efficient:
Fibre networks are significantly more efficient and environmentally friendly than copper, using up to 85% less power to send data.
Fibre is more reliable
The Fibre network has a lower signal degradation over long distances, will be immune to electromagnetic interference and during adverse weather conditions contributing to fewer connection dropouts and outages.
Fibre is faster
Fibre optic cables allow for significantly faster speeds and higher bandwidth to cope with increasing personal and business demands.
WHEN WILL THIS HAPPEN?
The copper network switch-off will begin in 2025, starting in Zones 1 and 2. Zones are based on which towns and villages are served by exchanges. Each zone will have 12 months’ notice to make the necessary changes with their provider. Your current provider will contact you to inform you of your switch-off date.
Dates for each zone will be announced gradually as the programme progresses, with the entire copper network being switched off by 2029.
Please note: Due to geographical factors, some properties on the same street, may be served by different exchanges which could affect their switch-off timelines. You’ll receive direct updates from your provider if your area is impacted.
| Zone 1 | Zone 2 | Zone 3 |
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| Zone 4 | Zone 5 | Zone 6 |
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