Whatever the phone you're upgrading from or to, you can now benefit from our trade-in scheme in partnership with Tradology.

Not only does it put money back in your pocket, but it helps recycle old tech and prevent it from ending up in landfill.

You can now trade in your old mobile phone and get money off your next bill. Simply follow the steps below and bring in your old mobile to our Strand Street store and we'll give you an approximate valuation of what your phone is worth. Your phone will then be sent off to confirm the value, and once you've agreed the valuation, you'll receive the money off your next bill.

Step 1

Visit our Strand Street store

Bring your old phone in store for an approximate valuation from our team. If you're happy to proceed, choose your new phone and wipe your old phone for us to send off to our recycling partner.

Step 2

Confirm the valuation

We'll send your mobile phone off for formal valuation. We will contact you to confirm the price, at this point you can choose to continue or not. 

Step 3

Get your money back

Once you have confirmed the valuation we'll complete the trade in and you'll receive the money off your next bill.

Terms and conditions apply.

Trade-in only available when purchasing new handset over 12, 24 or 36 month plan.

If possible, please clear all personal data, remove user accounts and security features (e.g PIN codes, Fingerprint, FaceID) before visiting the store. This will have to be completed before sending away to recycle.

Trade-in partners

Our mobile phone trade-in scheme is in partnership with Tradology. 

TradologyUK Ltd are a UK based IT Disposal and recycling company working within the education and corporate sectors. They provide a range of eco-friendly services to allow for safe, secure and ethical recycling of redundant IT equipment.​

As a business they are committed to actioning climate change through responsible and sustainable recycling, reducing the growing amount of electronic waste sent to landfill each year.

Tradology work with schools, colleges, charities and businesses of all sizes to exit redundant IT equipment safely, securely and in accordance with the WEEE directive.

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