- Access details of your MT services in real-time, 24 hours a day
- Check balances
- Monitor and increase data allowances
- Pay bills
- Make changes to your personal information
- Update your contact preferences
Enter your account number, latest invoice number and latest invoice amount
Finalise setup of your myMT account
Frequently Asked Questions
1. why are you moving e-bill and My Account customers to a new system?
The previous platform was several years old and needed replacing. MyMT is a more flexible and fit-for-the-future solution that will allow us to combine more service access and features for our customers.
2. how do I register/log in?
You can register and access myMT at www.manxtelecom.com/mymt
3. what are the benefits of the new system?
It’s all about putting customers more in control. As our new myMT platform develops, customers will be able to access more information about more of their services and perform more actions themselves without the need to wait on the telephone, in our store or for an email reply.
4. how much does it cost?
myMT is a completely free service to help our customers be more directly in control of their products and services. Customers can also save £3.00 a month by opting for online billing rather than a printed alternative.
5. is my data secure?
6. why do I need an invoice number and account number to register?
This is one of several security measures to ensure the account holder’s identity when registering.
7. how accurate is the data shown?
myMT uses real-time data from our internal systems to give you the most up-to-date information available.
8. can I pay my bill through MyMT?
Yes, our secure payment platform allows you to pay outstanding balances or for service upgrades.
9. can I order new services through MyMT?
Not at this time, although we will be adding new functions in the future.
10. is there an app version of MyMT?
Not currently but this is on our product roadmap.