Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  Thursday 29th January - INC0231901

  Manx Telecom engineers are aware of damage to Internet services in the Ballaugh area due to the recent storm. 

  We are working to restore all services and apologise for any inconvenience caused.

   

  Thursday 29th January - INC0231879

  Manx Telecom is aware of an issue affecting a small number of Fibre Broadband customers in the Bircham Avenue area of Ramsey.

  Our engineering team are working to resolve the fault and restore service as quickly as possible.

   

• Mobile

  We are pleased to report that there are no issues on our Mobile network.

  Do you need help or support with your mobile? If the answer is yes; then please use the following link to our mobile support page:

  Mobile Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Fixed Line

  Thursday 29th January - INC0231901

  Manx Telecom engineers are aware of damage to Fixed line services in the Ballaugh area due to the recent storm. 

  We are working to restore all services and apologise for any inconvenience caused.

   

  Thursday 29th January - CHG0064915

  Manx Telecom will be performing essential maintenance on our Fixed Line network.

  Some customers in the central Ramsey area will experience a brief loss of service lasting up to five minutes during the maintenance window.

  Maintenance window: 27/01/2026 10:00 – 30/01/2026 15:00

  We apologise for any inconvenience this may cause.

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault