Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  CHG0066205 - Tuesday 16th June
  
  Manx Telecom will be carrying out planned maintenance on the broadband network.

  During this work, some customers may experience up to 30 minutes of service disruption.
  Affected locations (and some of the surrounding areas) include:
  · Onchan
  · Jonny Wattersons
  · Ballanard Road
  · Tromode
  · South Quay
  · Head Road
  · Old Castletown Road
  · West Baldwin
  · Laxey
  · Baldrine
  · Glen Vine
  · Crosby
  · North Douglas
  · Governors Hill
  · Creg-ny-Baa
  · Snaefell
  
  Planned start date: 16/06/2026 23:00:00
  Planned end date: 17/06/2026 04:00:00
  We apologise for any inconvenience caused and appreciate your patience while we complete these essential improvements.
  
  CHG0066206 - Thursday 18th June
  
  

  Manx Telecom will be carrying out planned maintenance on the broadband network.

  During this work, some customers may experience up to 30 minutes of service disruption.

  Affected locations (and some of the surrounding areas) include:

   

  · Andreas Village

  · Ballaugh

  · Brookfield Ave

  · Ballure Mt

  · Bride

  · Christian St

  · Ellen Park

  · Jcn Bride Rd

  · Jurby Airfield

  · Kirk Andreas

  · Kirk Michael

  · Lezayre

  · Maughold

  · Queens Rd

  · Ramsey

  · Sandygate

  · Sulby

  
  Planned start date: 18/06/2026 23:00:00
  Planned end date: 19/06/2026 04:00:00
  
  

  We apologise for any inconvenience caused and appreciate your patience while we complete these essential improvements.

• Mobile

  We are pleased to report that there are no issues on our Mobile network.

  Do you need help or support with your mobile? If the answer is yes; then please use the following link to our mobile support page:

  Mobile Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Fixed Line

  We are pleased to report that there are no issues on our Fixed Line network.

  Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:

  Fixed Line Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault