Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  Tuesday 3rd March - CHG0065085

  Manx Telecom will be performing essential maintenance on the Broadband Network.

  Fibre & DSL customers in the Douglas and surrounding areas, Onchan, Santon, Port Erin, Port St Mary, Colby, Castletown, Ballasalla and surrounding areas may experience service disruption during the maintenance window.

  Maintenance Window: 23:00 03/03/2026 – 04:00 04/03/2026

  We apologise for any inconvenience caused.

   

  Thursday 5th March - CHG0065087

  Manx Telecom will be performing essential maintenance on the Broadband Network.

  Fibre & DSL customers in the Douglas and surrounding areas, Onchan, Ramsey, Peel, Laxey, Andreas, Sulby, Kirk Michael, Marown, Foxdale, St Johns and surrounding areas may experience service disruption during the maintenance window.

  Maintenance Window: 23:00 05/03/2026 – 04:00 06/03/2026

  We apologise for any inconvenience caused.

   

  Tuesday 10th March - CHG0065086

  Manx Telecom will be performing essential maintenance on the Broadband Network.

  Fibre & DSL customers in the Douglas and surrounding areas, Onchan, Santon, Port Erin, Port St Mary, Colby, Castletown, Ballasalla and surrounding areas may experience service disruption during the maintenance window.

  Maintenance Window: 23:00 10/03/2026 – 04:00 11/03/2026

  We apologise for any inconvenience caused.

   

  Thursday 12th March - CHG0065088

  Manx Telecom will be performing essential maintenance on the Broadband Network.

  Fibre & DSL customers in the Douglas and surrounding areas, Onchan, Ramsey, Peel, Laxey, Andreas, Sulby, Kirk Michael, Marown, Foxdale, St Johns and surrounding areas may experience service disruption during the maintenance window.

  Maintenance Window: 23:00 12/03/2026 – 04:00 13/03/2026

  We apologise for any inconvenience caused.

• Mobile

  Thursday 19th February – CHG0065082

  Manx Telecom will be performing essential maintenance on the Mobile network.

  Some voice calls may be disrupted for a very brief time during the maintenance window.

  Maintenance window: 20:00 19/02/26 – 06:00 20/02/26

  We apologise for any inconvenience caused.
  
  

  Monday 2nd March - CHG0064860

  Manx Telecom will be performing essential maintenance on the Fixed Line & Mobile network.

  There may be a brief disruption to service for customers in Douglas & surrounding areas during the maintenance window.

  Maintenance Window: 22:00 02/03/2026 – 01:00 03/03/2026

  We apologise for any inconvenience caused.

   

  Tuesday 3rd March - CHG0064871
  
  Manx Telecom will be performing essential maintenance on the Fixed Line & Mobile network.

  There may be a brief disruption to service for customers in Sulby, Laxey, Bulgham Bay and surrounding areas during the maintenance window.

  Maintenance Window: 22:00 03/03/2026 – 01:00 04/03/2026

  We apologise for any inconvenience caused.

• Fixed Line

  Thursday 26th February - CHG0064856
  
  Manx Telecom will be performing essential maintenance on the Fixed Line network.

  Customers in Ramsey, Laxey, Dhoon Bay, Cornaa, Maughold, Ballasaig and surrounding areas may experience service disruption during the maintenance window.

  Maintenance Window: 22:00 26/02/2026 – 01:00 27/02/2026

  We apologise for any inconvenience caused.
  
  

  Monday 2nd March - CHG0065158
  
  Manx Telecom will be performing essential maintenance on the Fixed Line network.

  Customers in Douglas & surrounding areas may experience service disruption during the maintenance window.

  Maintenance Window: 22:00 02/03/2026 – 00:01 03/03/2026

  We apologise for any inconvenience caused.
  
  

  Monday 2nd March - CHG0064860

  Manx Telecom will be performing essential maintenance on the Fixed Line & Mobile network.

  There may be a brief disruption to service for customers in Douglas & surrounding areas during the maintenance window.

  Maintenance Window: 22:00 02/03/2026 – 01:00 03/03/2026

  We apologise for any inconvenience caused.

   

  Tuesday 3rd March - CHG0064871
  
  Manx Telecom will be performing essential maintenance on the Fixed Line and Mobile network.

  There may be a brief disruption to service for customers in Sulby, Laxey, Bulgham Bay and surrounding areas during the maintenance window.

  Maintenance Window: 22:00 03/03/2026 – 01:00 04/03/2026

  We apologise for any inconvenience caused.

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault