- Manx Telecom
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- Network Status
Network Status
Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.
Service
Status
Description
All services are working fine. Please see below or click here for further tips and useful information on this service.
We have some planned maintenance works. Please see below or click here for further details.
We have some planned maintenance works. Please see below or click here for further details.
All services are working fine. Please see below or click here for further tips and useful information on this service.
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Internet
We are pleased to report that there are no issues on our Broadband network.
Do you need help or support with your broadband? If the answer is yes; then please use the following link to our fixed line support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:
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Mobile
Wednesday 15th October 2025 - CHG0063766
Manx Telecom engineers will be performing an update on our Billing platform.
Prepay mobile top ups and balance enquiries will be unavailable for up to 30 minutes during the maintenance window.
Maintenance Window: 20:30 15/10/2025 - 21:30 15/10/2025
We apologise for any inconvenience caused.
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Fixed Line
Wednesday 15/10/2025 - CHG0063739
Manx Telecom engineers will be performing essential maintenance on the Fixed Line network in the Douglas Central area.
Affected customers will experience a loss of service for up to 10 minutes during the maintenance window.
Maintenance window:
Start: 15/10/2025 22:00:00
End: 16/10/2025 00:01:00
We apologise for any inconvenience caused.
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Voicemail
We are pleased to report that there are no issues on our Voicemail network.
Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:
During normal working hours our customer service teams are here for you at our Strand Street store and on 624624.