Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  Wednesday 12th November 2025 - CHG0064080

  Manx Telecom engineers will be performing essential maintenance on their broadband network. During this work there will be up to an hour outage on all broadband services across the island. 

  After the work is complete, if you still can not access the internet, please first reboot your router. If the issue persists please call the help line. 

  Start Time: 12/11/2025 23:00:00

  End Time:13/11/2025 05:00:00 

  Outage Start: 13/11/2025 00:00:00

  Outage End: 13/11/2025 01:00:00

  If you have any questions regarding this planned work. Please call 624624 and quote the above change number. We apologise for any inconvenience caused by this work. 

• Mobile  

  Tuesday 11th November 2025 - CHG0064189

  Manx Telecom engineers will be performing essential updates on the mobile network. During this change customers will be unable to send or receive MMS messages. We apologise for any inconvenience this may cause.   

  Start time: 11/11/2025 14:00:00

  End Time: 12/11/2025 06:00:00

  Outage Start: 11/11/2025 22:00:00

  Outage End: 12/11/2025 04:00:00

  If you have any questions regarding the above work, please contact the help desk on 624624 and quote the above change number. 

• Fixed Line

  We are pleased to report that there are no issues on our Fixed Line network.

  Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:

  Fixed Line Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault