Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  We are pleased to report that there are no issues on our Broadband network.

  Do you need help or support with your broadband? If the answer is yes; then please use the following link to our fixed line support page:

  Broadband Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Mobile

  CHG0062287 - 11/06/2025

  Engineers will be performing essential maintenance to the Mobile and Fixed line networks.

  This will result in reduced mobile coverage in Kimmeragh, Cronk Ny Arrey, Port St Mary, and the surrounding areas during the maintenance window.

  Maintenance window: 11/06/20125 22:00 – 12/06/2025 01:00

  We apologise for any inconvenience this may cause.

   

  Do you need help or support with your mobile? If the answer is yes; then please use the following link to our mobile support page:

  Mobile Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Fixed Line

  CHG0062388 - 11/06/2025

  Manx Telecom will be performing essential maintenance on our Fixed Line network.

  Customers in Douglas Central area will experience a loss of service for up to 10 mins within the maintenance window.

  Maintenance window: 11/06/2025 22:00pm - 12/06/2025 00:00am

  We apologise for any inconvenience this may cause.

   

   

  Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:

  Fixed Line Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

   

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:

  Report a fault