Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  CHG0066266 - Tuesday 23rd June

  
  Manx Telecom will be carrying out planned maintenance on the broadband network.

  During this work, some customers may experience up to 60 minutes of service disruption.

  Affected locations (and some of the surrounding areas) include:

  · Peel

  · Castletown

  · Port Erin

  Planned start date: 23/06/2026 23:00:00
  Planned end date: 24/06/2026 05:00:00
  
  

  We apologise for any inconvenience caused and appreciate your patience while we complete these essential improvements.

• Mobile

  CHG0066244 - Monday 29th June

  Manx Telecom engineers will be performing work on the mobile network. During this change there will be a loss of signal in the following areas:  

  Snaefell

  Albert Tower

  Kings Court

  Jurby

  Bungalow

  Start Time: 29/06 22:00

  End Time: 30/06 01:00

   

  We apologise for any inconvenience this will cause. If you have any questions please call 624624 and quote the change number. 

   

• Fixed Line

  We are pleased to report that there are no issues on our Fixed Line network.

  Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:

  Fixed Line Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault