Planning a trip?
Manx Telecom customers can now travel with confidence and enjoy more freedom to use mobile services whilst abroad. Our new smartcorp tariffs include UK and EU roaming allowances, so it's now much more affordable to make calls, send texts and use data when travelling to these destinations. To find out more information about our new smartcorp tariffs click here.
Click here for a list of countries where smartcorp allowances can be used.
And there's more! We have slashed the cost of using roaming data for all of our customers, including Pay as You Go, with up to 90% reductions in global destinations.
||Calls to IOM, local fixed lines &mobiles
||Receiving a Call
||Data per MB
Call, text and data charges apply when outside any inclusive bundle or allowance. Call costs are per minute, per text, data Megabyte and subject to VAT where appropriate. Minimum call charge of 60 seconds duration applies, per 60 second charge thereafter except free calls and fixed fee calls.
Certain call types are excluded from the charges above:
- Expensive national calls such as premium rate services, non-geographical services charged at a premium over ordinary calls
- Calls to satellite services
- Calls to maritime services
- Some roaming destinations specialising in these services, e.g. cruise ship roaming, US extended networks
When using Inclusive roaming minutes as part of your Smart Tariff in Zones 1 & 2, the following are included:
Calls made within zones 1 and 2 to a fixed line or mobile within the same country.
Calls made within zones 1 and 2 to IOM and UK fixed lines & mobiles.
Roaming minutes do not roll over.
Calls made from zones 2, 3 or 4 to zone 1 (UK, channel islands, republic of Ireland) will be charged the same as a call to the Isle of Man.
Calls Charged in 60 second increments.
Minimum data charge is 10KB, data charged per KB thereafter.
Roaming text allowances
Available in all Zones.
The aim of this information is to help you make the most of your mobile or data device and to ensure that you don’t return home to unexpected charges. If you are a Pay Monthly customer you can now order a roaming bolt-on which will be a great saving for you. We also provide advice on how to keep roaming charges to a minimum regardless of whether you’re making a call, sending a text or using data whilst you’re away.
If in doubt or if you do not wish to incur any mobile data roaming charges you must remove the Access Point Name (APN) from your mobile device; more information on how to do this can be found here.
For more information on voice and data charges please click here or call us on 624624.
Any call started in a month, will be treated for the entirety of the call, on the basis only of allowances available at the beginning of the call, and any new allowances (i.e. at the beginning of a new month) will ONLY be applied to the account, following the completion of the call e.g. a call made at 23:50 on the last day of the month, and lasting 15 minutes, on an account where all inclusive minutes have been previously used, will be charged for the entirety of the call, and inclusive minutes will only be applied to the tariff plan following the completion of the call.