Do you need help or support for your fixed line? If the answer is yes then please follow the links on the left to find the information you require. If you are unable to find the information you need, please contact us on 624624.
If you need to log a problem for investigation please contact our Service Centre on 624624, or report a fault here.
Please note that if non maintained equipment or internal wiring is found to be causing a fault, engineering charges may be raised. If you are unsure what equipment is maintained on your line, call the service centre for advice.
Safety in a Storm
Thunderstorms can cause problems with electrical equipment including telephone lines and broadband services. We've prepared a leaflet that provides hints and tips on how to prevent damage to equipment connected to your telephone line before a thunderstorm occurs.