Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  We are pleased to report that there are no issues on our Broadband network.

  Do you need help or support with your broadband? If the answer is yes; then please use the following link to our fixed line support page:

  Broadband Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Mobile

   

  Tuesday 07th July - CHG0066361

  Manx Telecom will be performing essential maintenance on our Mobile Network.

  This will result in reduced 4G coverage in Jurby, Bride, Andreas, Sulby, and surrounding areas.

  Maintenance window: 22:00 07/07/2026 - 06:00 08/07/2026

  We apologise for any inconvenience this may cause.

   

  Tuesday 9th July - CHG0066369

  Manx Telecom will be performing essential software upgrades on our mobile network.

  This will result in reduced 4G coverage in Castletown, Ballasalla, Colby, Port St Mary, Santon, Kirk Michael, Ballaugh, Foxdale, Peel, Maughold, Ramsey, Sulby, Crosby and surrounding areas.

  Maintenance window: 22:00 09/07/2026 - 06:00 10/07/2026

  We apologise for any inconvenience this may cause.

   

  Thursday 14th July - CHG0066370

  Manx Telecom will be performing an essential software upgrade on our Mobile Network.

  This will result in reduced 4G coverage in Onchan, Baldrine, Laxey, Central and West Douglas, Union Mills and surrounding areas.

  Maintenance window: 22:00 14/07/2026 - 06:00 15/07/2026

  We apologise for any inconvenience this may cause.

• Fixed Line

  We are pleased to report that there are no issues on our Fixed Line network.

  Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:

  Fixed Line Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault