Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  Tuesday 17th March - CHG0065287

  Manx Telecom will be performing essential maintenance on the Broadband Network.

  Fibre & DSL customers in the Douglas and surrounding areas, Onchan, Santon, Port Erin, Port St Mary, Colby, Castletown, Ballasalla and surrounding areas may experience service disruption during the maintenance window.

  Maintenance Window: 23:00 17/03/2026 – 04:00 18/03/2026

  We apologise for any inconvenience caused.

• Mobile

  We are pleased to report that there are no issues on our Mobile network.

  Do you need help or support with your mobile? If the answer is yes; then please use the following link to our mobile support page:

  Mobile Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

   

• Fixed Line

   

  Monday 16th March - CHG0065319
  
  Manx Telecom will be performing essential maintenance on the Fixed Line network.

  Customers in Douglas & surrounding areas may experience service disruption during the maintenance window.

  Maintenance Window: 22:00 16/03/2026 – 00:01 17/03/2026

  We apologise for any inconvenience caused.

   

   

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault