We’re the only provider to have invested over £110m in the island’s infrastructure over the last 10 years. We provide 100% broadband coverage to all fixed lines on the island and by the end of 2015 provided VDSL coverage to 91% of homes. We also provide 4G mobile coverage to 99% of the Island’s population,.
We have a unique track record of innovation and being first to market with many of our services. We were the first company to launch 3G services in Europe and the first company in the world to launch 3.5G services and first on the Isle of Man to launch a 4G service.
We provide support 7 days a week via an on-island Call Centre and Network Operations Centre as well as a Business Helpdesk to over 4000 businesses.
We’re the only provider with just under 300 locally based staff, providing a level of service which, with a regular Customer Satisfaction Index score of over 80, is considered world class.
We have the biggest and most knowledgeable account team on the Island, with over 250 combined years of experience. Over 30 Manx Telecom employees are specifically dedicated to delivering enterprise hosting and connectivity services to global eGaming and Business clients
We’re the largest full service provider on the island offering telecoms, IT, communications and managed service solutions to consumers and businesses. We’re especially proud of our managed services partnerships with the Isle of Man Government, the Isle of Man Post Office, as well as numerous other corporate clients.
We’re been offering services on the Island for over 125 years.
Quality & Reliability
We engineer our products to provide excellent product reliability and resilience. For example, our data centres have had 100% service availability since they opened, providing business continuity, simple co-location, managed hosting services, or full e-commerce platforms to on and off-Island companies.
We provide services to some of the world’s biggest and most demanding financial and e-gaming customers. Two of our largest five clients are globally recognised operators in the e-Gaming sector,
We’re the number one provider on the Isle of Man and we intend to stay there.