Background

Founded in 2014 in Haringey, London, Albion Knitting Company has been a pioneer in luxury knitwear production in England for 10 years. After ten successful years manufacturing in Albion Knitting Company expanded its operations in June 2024 to the Isle of Man with the renovation of a 20,000 sq. ft factory.

The Challenge

As newcomers to the Isle of Man, Albion Knitting Company faced uncertainty around establishing telecommunications infrastructure for their new manufacturing facility. The challenges included moving to an unknown territory, needing reliable phone systems and high-speed internet, with the added pressure of time sensitivity to allow business to resume.

The company needed a partner who could provide both technical expertise and local knowledge to support their move.

Manx Telecom have a very welcoming and proactive attitude when it comes to assisting us and helping out with any problems that needed solved.

Jamie O'Neill
The Albion Knitting Company

The solution

Manx Telecom Enterprise delivered a comprehensive solution tailored to Albion Knitting Company's requirements:

  • Phone line installation: Professional setup of business phone systems to support both production and office communications
  • High-speed Fibre Broadband deployment: Robust wireless connectivity throughout the facility to support modern manufacturing operations
  • Ongoing Support: Provided dedicated account management to ensure continued service excellence, and delivered expertise to address any technical issues promptly

Implementation

Successful telecommunications infrastructure establishment supporting the company's December 2024 production launch, with a smooth integration of relocated staff with reliable communication systems.

Results

The partnership between Albion Knitting Company and Manx Telecom Enterprise has delivered exceptional results:

Exceptional Service Experience

A consistently positive relationship with the Manx Telecom Enterprise team, rapid technical support response times and a proactive, welcoming approach that made the transition to Isle of Man operations seamless.

Business Continuity Assurance

Reliable telecommunications infrastructure supporting daily manufacturing operations, robust connectivity enabling effective supplier and customer communications, with a foundation for continued growth and operational excellence in the new facility.

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