On-Island ethernet

A range of uncontended Ethernet services is available delivering reliable, cost effective, office to office connectivity for voice, data and multi-media communications.

Point to point Ethernet bearer circuits are available in the following guaranteed bandwidths:

  • 10Mbps
  • 100Mbps
  • 1Gbps
  • 10Gbps

Backed by a stringent Service Level Agreement and supported by the largest network engineering team on the Isle of Man, the option of a separately routed backup circuit guarantees uptime for business-critical requirements.

On-Island Ethernet circuits are provided with Service Care Level 2 as standard which can be upgraded to Service Care Level 1. Level 1 provides a priority fault resolution service.

Service Care Levels at a glance

Service Care Level 1 Service Care Level 2
Faults cleared within 6 hours following report Faults cleared by 5pm on the next working day following report
Operates 24 hours a day, 7 days a week, 365 days a year Operates between 8am and 6pm Monday to Saturday including IOM Public Holidays
Out of hours engineering attendance included Chargeable out of hours engineering attendance available upon request

Service Care Level 1 costs £18.00 extra per month on your circuit rental. More details about the different Service Care Levels are available here.